title-terms-and-condition

Welcome to our ‘website’, www.cutemistake.com. By browsing and using this website, you are agreeing to comply with
and be bound by our terms and conditions of use and our privacy policy. Throughout these terms and conditions we will also refer
to ourselves as ‘Cute Mistake’ ‘CM’ ‘Cute MSTK’ ‘we’, ‘us’ and ‘our’ meaning Cute Mistake Limited.

We may change these terms and conditions from time to time without notice to you. Changes will apply to any subsequent orders
received. Once your order has been confirmed, we will not be able to make any changes to the terms that apply to that order.
Before placing an order, if you have any queries relating to these terms and conditions, please contact us (heyhomies@cutemistake.com)

 

PRODUCT INFORMATION
All Cute Mistake items are displayed as accurately as possible. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the product on delivery. All size and measurements are approximate. Please refer to our size guide which we ensure is as accurate as possible.

 

PAYMENTS

Transactions are charged at the time the goods are ordered. Once your order has been placed you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgment and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved. By submitting an order to us through our site, you are confirming that the payment details provided on your order are valid and correct.
All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to, or does not for any reason, authorise payment then you will be notified of this at the check-out stage, or shortly after placing your order.
We reserve the right to refuse any order for any reason, for example;
* The product ordered being unavailable from stock
* Our inability to obtain authorisation of payment
* The identification of an error within the product information, including price or promotion
* If we suspect any fraudulent activity

 

DELIVERY AND RIGHTS
We will make every effort to deliver goods within the estimated time scales; however delays are occasionally inevitable due to unforeseen factors. We shall be under no liability for any delay or failure to delivery the products within estimated time scales.

UK

We offer ONE delivery option for UK customers: (1) Standard Delivery.

For further information, including the costs and estimated delivery times, please see the Delivery section Please allow 6 working days before query your uk standard delivery order, we are unable to find any information about your order before this time.

INTERNATIONAL
We offer one option for International shipping from the UK which will always be tracked.

We offer one option for international shipping from Indonesia. This is for Custom Denim Orders only which are hand made in Bali, Indonesia.

Please see our Delivery & Returns page for further information.

 

OWNERSHIP RIGHTS
You acknowledge and agree that all copyright, trademarks and all other intellectual property rights and all materials and/or content made available as part of your use of this website shall remain at all times vested in us or our licensor. You are permitted to use this material only as expressly authorised by us. All rights on this website are owned by Cute Mistake. The website is for personal and non commercial use only. Any attempt to copy, store or share content and information for commercial purposes is strongly prohibited. You must not attempt to copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works from this website, all the content on the website including any products for sale, accessories and
All graphic design are subject to intellectual property rights held by Cute Mistake.
Note: We are not claiming rights to any products used for styling or visual purposes which are not for sale on www.cutemistake.com.

 

OLAPIC

By uploading your photograph and using our hashtags you agree to the following:

1. You allow Cute Mistake permission to a worldwide license and royalty free usage of your social media imagery that you have tagged with #cutemistake #cuteMSTK #CMoriginals #CMcustomdenim

2. Cute Mistake are entitled to use this imagery within its advertising and marketing communications, with no obligation to you for the reproduction, repost, editing or altering of your images whatsoever.

3. You hereby represent and warrant that (I) you own all rights to your photographs (ii) you have permissions from any of the person(s) appearing in your photographs to grant the rights herein (iii) you are 18 years or older, and (iv) Cute Mistake use of your Instagram handle and or/ photos will not violate the rights of any third party or any law.

4. You hereby release and agree to hold Cute Mistake and any person acting on Cute Mistake’s behalf free from all claims, liabilities and demands whatsoever in connection with use of the Photos as described above.

Your Privacy is very important to us!

Throughout these Privacy Policy we will refer to ourselves as ‘Cute Mistake’ ‘CM’ ‘Cute MSTK’ ‘we’, ‘us’ and ‘our’ meaning Cute Mistake

Our privacy policy statement is given below. If we make changes to this policy, we will change this statement on our website. Please check for changes made. We may change any information at anytime.

WHAT INFORMATION DO WE COLLECT?

Things we collect include:

  • Name
  • Contact Details
  • Date of Birth
  • Gender Information
  • Payment Information
  • When you contact us
  • IP Address
  • Purchase History
  • Wishlist
  • Device Type
  • Operating System
  • Location Data
  • Your response to promotions

We may also obtain data surrounding how you use the website to help us develop and improve the site.

 

WHY DO WE NEED IT?

We collect your information for two purposes,

(i) to ensure your Cute Mistake delivery is fulfilled, to let you know when it is coming and to prevent fraud. We will share your address and phone number to our chosen delivery service when necessary

(ii) email promotions and updates about our products and website, basically to give you what you want, let you see our fab new products and if there are any hot promotions on at the moment.  We only want to provide the best user experience for our customers.

We may occasionally send out emails concerning new products, special offers or other information which we think you may find interesting using the email address which you have provided. You can stop these at any time by contacting us directly by emailing us on heyhomies@cutemistake.com

 

HOW DO I GIVE MY CONSENT?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

If after you opt-in, you change your mind, you can withdraw your consent for us to contact you – for the continued collection, use or disclosure of your information; or to fully delete you from our records at anytime, by contacting us at heyhomies@gmail.com

SECURITY – YOUR SAFE WITH US!

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place procedures to safeguard and secure the information we collect online.

 

COOKIES (is yummmmii)

A cookie is a small file, which asks permission to be placed on your computer’s hard drive. Cookies allow web applications to respond to you as an individual and help us to provide you with a better website, tailoring it to your needs. You can choose to accept or decline cookies, this may prevent you from taking full advantage of the website.